10 Best CRMs for Chiropractic

Efficient Customer Relationship Management (CRM) is crucial for any local business, especially in the chiropractic industry. The right CRM tools not only assist in managing patient relationships but also enable streamlined communication, appointment scheduling, and a more personalized experience for your patients. Read on for our top 10 CRM tool picks tailored to the chiropractic industry.

1. Keap (formerly Infusionsoft)

Keap packs a punch with its comprehensive CRM capabilities. Not only can it help track and manage patient information but it also provides email and SMS marketing, appointment scheduling, payment collection, and more.

We recommend Keap for chiropractic businesses because of its ability to handle multifaceted tasks with ease while also easing your communication process with your patients.

2. Podium Webchat

A unique product from Podium, Webchat is a necessity in the digital era. It assists chiropractic practices in maintaining relationships and communication with patients in real-time.

Not only does it make your practice more accessible for patients but it also allows you to manage queries efficiently, improving both patient satisfaction and practice management.

3. Zoho

Zoho offers a smart software solution that helps you capture, track, and convert leads, engage with customers, and grow your revenue. It also provides insights into sales trends and customer behavior, allowing you to personalize your marketing efforts.

We recommend Zoho for its intuitive interface, extensive customization options, and powerful marketing automation functionality.

4. Salesforce

An industry leader in CRM, Salesforce offers robust features including contact management, opportunity management, customizable reports, and more. It also provides a chiropractic-specific version to cater to the industry’s unique needs.

We suggest Salesforce for chiropractic businesses due to its powerful capabilities and adaptability to sector-specific needs.

5. Freshdesk

While acting primarily as a customer support software, Freshdesk provides CRM features that allow you to track customer interactions across multiple channels.

We recommend Freshdesk for its unified view of customer interactions, making relationship maintenance efficient and effective.

6. HubSpot

HubSpot allows you to keep track of detailed contact information, email opens and clicks, website activity, and much more. Plus, it’s easy to use and completely free.

We advise using HubSpot for its accessibility without compromising on extensive features, especially for small to midsize chiropractic practices.

7. ActiveCampaign

ActiveCampaign combines email marketing, marketing automation, and CRM for a comprehensive experience, helping to nurture leads into loyal clients.

We suggest ActiveCampaign for its emphasis on marketing efforts along with CRM, a combo that can help chiropractic practices grow their patient base.

8. Copper

Copper is a Google Workspace-native CRM system that lets you manage leads, update contacts, monitor opportunities, and more from within Gmail.

We endorse Copper for its seamless integration with Google Workspace, making it convenient for many chiropractic practices.

9. Pipedrive

Pipedrive is a sales CRM designed for minimum input and maximum output. It’s streamlined, easy to use, and efficient.

We advocate Pipedrive for its simplicity which is ideal for chiropractic practices focusing on ease of use and efficiency.

10. Podium Inbox

Lastly, Podium Inbox is a tool meant to streamline all your business messages from different platforms into one. This function can considerably improve your patient communication experience.

Inbox not only enhances communication efficiency but also improves patient satisfaction by ensuring no message goes unanswered, no matter the channel your customers choose to communicate on.

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The CRM tools you select should cater to your specific needs and objectives. Each CRM brings something unique to the table, and it all comes down to what works best for you. At Podium, we are dedicated to helping local businesses thrive through innovative solutions. From Webchat to Inbox, we have tools that ensure seamless communication while catering to your unique needs.