10 Best Hospital Phone Systems

Looking for the best phone system for your hospital? We’ve got you covered. Read on for our top system picks and tips.

1. Podium Phones

Podium Phones is the ideal phone system for local hospitals. It’s designed to deliver exceptional customer experiences by providing features like call tracking, lead capture, and automation. It even provides a summary of every call so that patient needs or concerns are never missed. Within the healthcare sector, having a phone system that logs details is crucial for both patient safety and compliance.

We highly recommend Podium Phones for your hospital because it goes beyond traditional phone systems. With Podium Phones, you can stay connected with patients and provide much-needed healthcare services with greater efficiency and reliability. Plus, the integration with the Podium platform allows for streamlined communication management across all channels.

2. 8×8 Phone System

8×8 Phone System takes communication within healthcare facilities to new heights with its high-definition voice quality and reliable connectivity. The advantage of cloud-based telephony means it can connect multiple locations and mobile teams without the need for heavy equipment installation.

We recommend this tool for its seamless user experience, advanced communication features, and reliable connectivity–all crucial aspects of smooth health care operations.

3. Aircall

Aircall is a business phone system geared toward productivity. Its unique features such as call queuing, interactive voice response (IVR), and call whispering make it a fit for hospital environments where timely and professional patient communication is vital.

Aircall is highly recommended due to its intuitive and user-friendly interface along with integrations with other business applications that can further streamline your hospital’s overall communication process.

4. AdvancedMD

AdvancedMD offers an affordable yet effective phone system for small to medium hospitals. Offering a variety of useful features like call forwarding, automated responses, and call analytics, this tool can significantly improve your team’s communication efficiency.

You will find AdvancedMD advantageous for its pricing and flexibility that can scale with your hospital’s growing needs.

5. Cisco Business Edition 6000

Cisco Business Edition 6000 is a complete collaboration solution perfect for hospitals that require significant call handling capacity. With features like web conferencing, video conferencing, and instant messaging, it supports multi-channel communication for comprehensive patient care.

We recommend this platform because of Cisco’s reliability and global recognition in the tech industry for their robust solutions.

6. Google Voice

Google Voice offers a free telephone service that includes voicemail, caller ID, and call forwarding, making it good for smaller local hospitals or practices with tight budgets.

We recommend Google Voice for its ease of setup, cost-effectiveness, and integration with other Google services that many businesses already use.

7. Grasshopper

Grasshopper provides a virtual phone system aimed at small businesses and entrepreneurs. This tool might prove to be valuable for hospitals with remote administration staff or doctors who travel or work from different locations.

Grasshopper is our recommended tool for its multiple line handling, virtual fax features, and portability across devices.

8. Microsoft Teams

Microsoft Teams is a popular collaboration tool that includes VoIP (Voice over Internet Protocol) capabilities. The appeal of Teams is its integration with Microsoft Office Suite, which many hospitals may already be utilizing for various administrative tasks.

We recognize Microsoft Teams for its familiarity and compatibility with other Microsoft products resulting in a unified and seamless IT ecosystem.

9. RingCentral

RingCentral offers cloud PBX solutions that are suitable for hospitals. It’s known for its advanced call handling, video conferencing, and integration capabilities, enabling your hospital to stay reachable and flexible in catering to patient needs.

We recommend RingCentral for its advanced features, scalability, and potential seamless integration with your IT systems.

10. Vonage Business Communications

Vonage Business Communications provides a cloud-native unified communications platform. It includes many features that hospitals find useful such as an administrative portal, call continuity, and CRM integrations.

We value Vonage for its rich features, high-quality audio, and flexibility in catering to a hospital’s varied communication needs.

Get Started

We hope this list gives you a solid start in choosing an ideal phone system for your hospital. Ensuring effective communication systems are paramount in providing quality healthcare. By integrating one of these top-rated phone systems, you can improve patient communications, enhance your hospital’s efficiency, and ultimately improve patient outcomes.

Remember, tools like Podium are designed to help you further leverage your chosen phone system by providing customer communication and online review management capabilities. As you consider your phone system options, think about how Podium could work in tandem to create a stellar communication setup for your hospital.