10 Best CRMs for Moving Businesses

Ready for some CRM tools that will revolutionize your business? We’re here to help. Read on for our top 10 CRM picks and a few tips from Podium that will take you to the next level.

1. HouseCall Pro

HouseCall Pro is a software solution designed specifically for service professionals including movers. This intuitive user interface enables companies to streamline all aspects of their business, from online booking to post-service billing. It’s a versatile tool that can be useful for small single-handed ventures to large moving businesses.

We believe HouseCall Pro stands out for its mobile app that allows movers to manage different service jobs right from the field. Another feature that can be particularly helpful for moving companies is its on-my-way text notifications, which provide customers with real-time job status updates.

2. Podium Inbox

Podium’s suite of business tools includes Podium Inbox, which allows businesses to manage all customer interactions through a single interface. This tool can be especially useful for moving businesses that need to manage a high volume of customer queries, appointment scheduling, and service-related discussions.

With Inbox, you can aggregate interactions from different platforms like Google, Facebook, and your website, making it easier to engage with customers and keep track of conversations. The tool’s assignment feature lets you direct messages to the right person on your team, improving customer response times and business efficiency. For local moving businesses, Inbox presents an ideal opportunity to improve online customer relationship management, making it a must-have on our list of recommendations.

3. Jobber

Jobber is software that integrates job tracking, invoicing, and customer management, offering a comprehensive CRM solution for moving businesses. With Jobber, businesses can organize their services, manage operations, and ensure a seamless customer service experience.

Jobber makes the cut for our list of recommended CRM tools due to its customer-friendly features like easy online booking, transparent job progress tracking, and professional quote management, which are all integral elements of a successful moving business.

4. Salesforce

Salesforce is one of the most recognized names in the CRM market. This powerful CRM tool is feature-rich and includes contact management, opportunity tracking, and collaboration capabilities, all of which can be incredibly beneficial for the workflow of moving businesses.

We recommend Salesforce for its wide range of customization options that can be tailored to fit the needs of moving companies. The tool’s analytics feature can prove pivotal in helping moving companies understand the effectiveness of their marketing efforts, target the right audience, and continually improve their business operations.

5. Zoho CRM

Zoho CRM is a multi-channel CRM that allows businesses to track sales, automate daily activities, and engage customers on various digital platforms. It’s user-friendly and comes packed with a variety of features suitable for moving companies.

We recommend Zoho CRM because of its well-designed service scheduler which can be directly linked to project costs, making it a standout tool for managing specialized moving services. Its powerful automation of routine managerial tasks leaves moving businesses free to focus on delivering an exceptional experience for customers.

6. Workwave

Workwave is a popular field service software option for moving companies. It streamlines operations by consolidating customer information and coordinating schedules and invoices, facilitating communication and improving customer satisfaction.

We include Workwave in our top CRM tools recommendations for its robust array of features targeted at service companies, especially its capacity for route planning: a feature that can substantially maximize efficiency for moving businesses.

7. Pipedrive

Pipedrive is a sales-focused CRM tool that helps businesses plan their sales activities and monitor deals. This tool can help moving businesses streamline the sales process, which is essential when offering moving services.

Among Pipedrive’s many strengths is its exceptional sales reporting and forecasting capabilities. Companies can take advantage of these features to track sales targets, thereby striking a balance between demand and capacity in their moving businesses.

8. Hubspot CRM

Hubspot CRM provides a platform that’s perfect for small to large businesses, including moving companies, with its high-level customization, excellent reporting features, and integrations with other popular marketing tools.

We recommend Hubspot CRM for its ease of use and ability to provide detailed customer insights, meaningful analytics, and email tracking, all of which can prove instrumental in helping moving businesses connect effectively with their customers.

9. Agile CRM

Agile CRM is a cloud-based service that integrates sales, customer service, and marketing into one platform. For moving businesses, it offers essential tools like contact management, appointment scheduling, and project management.

Agile CRM enhances customer interaction, improves retention, and optimizes your overall workflow. We recommend it for its comprehensive CRM features that are typically found in much pricier solutions.

10. Podium Webchat

Podium Webchat is an innovative tool that lets you turn website traffic into conversations. Moving businesses can benefit from Webchat to facilitate real-time communication, increasing customer engagement and potentially securing more bookings.

Webchat stands out for its capacity to streamline communication by bringing all your messaging into one central, easy-to-manage inbox. For moving businesses aiming to provide instant support for their customers, this tool is ideal. A quicker response time generally contributes to better customer impressions and can boost business performance significantly.

Get Started

In the competitive moving industry, having the right set of CRM tools can make a significant difference to your business operations and customer service. These 10 CRM tools offer valuable features that are incredibly useful for moving businesses.

Podium can further enhance the performance of such businesses by providing additional contact points with customers, facilitating better communication, and ultimately driving growth. A strategic combination of these tools can set your moving business up for success.