10 Best CRMs for Remodeling

In this digital age, having the right software to manage customer relationships is crucial, especially in the remodeling industry. That’s where CRM tools can come in handy. These tools streamline processes, helping you manage customer relationships, drive sales, and improve your customer service. Here are the 10 best CRM tools we recommend for local businesses in the remodeling industry:

1. Zoho CRM

Zoho CRM offers a complete suite of management features that are ideal for the remodeling industry. This tool comes with a range of functionalities from lead generation to analytics, giving you a comprehensive understanding of your customer spectrum. It also includes features for process management, making it easier to oversee your remodeling projects from start to finish.

We recommend Zoho CRM for its flexible and customizable modules that are relevant to the remodeling industry and its intuitive interfaces that make data management simple. Plus, its customer support is top-notch too, providing you with necessary assistance when needed.

2. Podium Webchat

Podium Webchat connects you with your customers in real-time, cultivating relationships and providing instant support. It’s an excellent tool for remodeling businesses, providing instant responses to inquiries about your services, quotes, or consultations.

Interacting directly with potential customers contributes immensely to customer satisfaction. Plus, Webchat easily integrates with other Podium products to help you manage all your customer interactions more effectively and efficiently.

3. Salesforce CRM

Salesforce CRM offers an all-in-one solution for maintaining relationships with your customers, monitoring their behavior, tracking interactions, and analyzing valuable data. This CRM tool fits well into the needs of the remodeling industry with its ability to create customized experiences for each customer.

We recommend Salesforce CRM for its ability to unify marketing, sales, commerce, and service efforts into a single CRM platform. Plus, the platform’s advanced analytics capabilities aid in identifying business trends and customer preferences in the remodeling industry.

4. Insightly CRM

Insightly CRM helps businesses effectively deal with fluctuating project scopes that often occur in the remodeling industry. Its features help in managing suppliers and subcontractors while ensuring smooth customer relations throughout the remodeling process.

We recommend Insightly CRM for its ability to provide a detailed overview of your customers, including their interaction history and project progress. This CRM tool carries strong integration capabilities, allowing you to connect with many third-party applications.

5. HubSpot

HubSpot is an efficient CRM tool that helps businesses stay organized, create better relationships with their customers, and manage pipelines effectively. For a remodeling business, HubSpot is reliable for tracking customer interactions and managing leads.

We recommend HubSpot for the seamless integration it offers and its user-friendly design. The tool’s fantastic inbound marketing capabilities and flexible add-ons make it a team favorite.

6. Pipedrive

Pipedrive focuses on your sales aspect. It offers excellent visualizations, deal management, and capabilities to track conversations, providing better control over your sales pipeline. For remodeling businesses with a proactive sales force, this CRM tool will work wonders.

We recommend Pipedrive for its affordability and its simple, transparent sales management process. The tool’s customization and integration capabilities also stand out, providing a smooth experience for your sales team.

7. Copper

Copper is a CRM tool that integrates seamlessly with Gmail and other Google Apps, eliminating tedious data entry and time waste. This feature makes it an excellent tool for remodeling businesses that use Google Workspace.

We recommend Copper for its excellent user interface and ability to streamline your workflows within the familiar Google ecosystem, reducing your learning curve and ensuring adoption across your team.

8. Freshsales

Freshsales comes with AI-based scoring, built-in phone and email, activity capture, and more. These capabilities make it suitable for remodeling businesses, bringing your teams together and enabling high-quality lead generation and follow-up.

We recommend Freshsales for the comprehensive customer insights it offers along with its highly intuitive and user-friendly navigation experience.

9. Podium Text Marketing

Podium Text Marketing, the second of Podium’s tool on our list, serves as a great CRM tool for the remodeling industry. The ability to directly connect with customers via their preferred channel renders high open and response rates. It’s perfect for answering queries, scheduling appointments, and just checking in post-project.

Text Marketing not only makes communication with customers seamless and effective but also gives you the advantage of tracking and managing all your text conversations in one place.

10. Agile CRM

Agile CRM helps you create professional, smart, and efficient marketing strategies. This CRM tool offers services such as contact management, appointment scheduling, and sales and marketing automation, offering a one-stop solution for your remodeling business.

We recommend Agile CRM for the range of features it offers at an affordable price. It’s a good choice for remodeling businesses looking for a feature-rich tool that won’t break the bank.

Get Started

Now that we’ve covered the 10 best CRM tools for remodeling businesses, it’s vital to select the one that will fit your unique requirements. Remember, the optimal CRM for your business will effortlessly streamline processes, foster customer relationships, and yield an impressive return on investment. And of course, if you’re looking to streamline communication with your customers even further, Podium is always here to help you take your local business to the next level.