Top 13 Best Feefo Alternatives of 2024

Ninety-seven percent of consumers look at reviews before they shop, making it clear that having positive reviews and good review responses matters. There are many review platforms you can use to gather reviews from customers.

Feefo is only one of many platforms that lets you learn more from your customers. Like Feefo, Podium also helps you collect, manage, and learn from reviews to boost the customer experience and help your business grow.

What is Feefo?

Feefo is a review platform that only allows verified customers to leave reviews. It is a feedback management platform, as well, meaning you can analyze (and showcase) customer reviews and ratings to help improve your business.

Why do people use Feefo?

Businesses like Feefo because it only accepts verified reviews. That means all the reviews that come in about your business are 100% authentic. Feefo also offers performance-boosting tools such as its Feedback Request Manager, SMS review requests, and surveys.

Podium or Feefo

Feefo vs Podium: Main Features

Feefo is a review platform that currently supports 6,500+ brands and has collected over 62 million reviews. It offers performance-boosting tools such as the Feedback Request Manager and SMS review invitations. It doesn’t have a free trial, but you pay based on the review invitations you may send each month. For up to 200 review invitations, the price starts at $199 for the Essential package and goes up to $299 for the Enhanced Package.

Podium is an AI-powered lead generation, management, and conversion platform. It offers an AI-powered reviews platform and can double monthly reviews in under 60 days with textable review invites, instant AI-powered replies, and automations that help collect and manage reviews. Podium starts at $399 for the core plan with essential AI features.

13 Best Feefo Alternatives in 2024

Podium

Podium is a top competitor of Feefo thanks to its AI-powered review features. You can use Podium to get reviews on Google, Facebook, and many other platforms. Podium starts at $399. Watch a demo to see how it helps you get more reviews.

HubSpot’s Customer Feedback Platform

HubSpot’s Customer Feedback Platform helps you create and send out customizable surveys. You can opt for net promoter score (NPS) surveys or try one of several other options. The price is high, though, at a starting rate of $800 a month for Marketing Hub Professional.

Hotjar

Hotjar can help you see how users navigate your website and get user feedback with Hotjar’s user feedback tool. It will help you identify areas that aren’t doing so hot as well as pages that see a lot of traffic. Hotjar has a free plan for up to 35 daily sessions.

Feedbackify

For $19 a month, you get real-time feedback about your website’s visitors and how they interact with your website by using Feedbackify. It takes only five minutes to integrate the tool with your website, which is another huge perk.

Qualaroo

You might already know what users are doing on your website, but now it’s time to learn why. Qualaroo can help you learn more about customer behaviors, so you can adapt your website accordingly. Small businesses and startups get Qualaroo for free when they use up to 50 responses.

Zonka Feedback

If you want to create and send out surveys, Zonka Feedback is another site that can help. You can send them via SMS, QR codes, in-app or product, and even on survey kiosks. You can get started for free and then upgrade to one of several paid plans.

Google Reviews

Get Google reviews as a Google Merchant and take advantage of all Google Customer Reviews can do for your business. Buyers must be verified before they can leave a review for your products or services on Google. Google Customer Reviews is free, making it a great place to make an effort. Want to dominate Google Reviews? Check out these tips.

Amazon Reviews

Amazon Customer Reviews is an excellent option for getting reviews on your Amazon Seller Account. With it, you can respond quickly to product reviews, learn more about your products, and build loyalty with your customer base. The base cost is $39.99 a month in addition to selling fees.

Yell.com

Yell.com is the United Kingdom’s largest business directory on the internet, making it the go-to place for reviews of all kinds. You can get a free business profile where you can collect reviews from your customers. There are charges for add-on services, but it starts off free for businesses and consumers alike.

Which?

Which? is a service that has a team of writers who create reviews for your business. They work as independent reviewers, so they will only give you an honest review of your products or services. Which?’s content is free.

Yelp

Business owners can create their own Yelp page for free, but you’ll need to know the company’s name (the one reviewers will type in) and be able to use the platform well enough to personalize your business page.

TripAdvisor

For tourism businesses, TripAdvisor is an excellent platform to use. There are over 8 million businesses on the site. As the largest travel platform in the world, it’s a good place for your business, too. You can claim your business if it’s already listed in the TripAdvisor directory. You can start with TripAdvisor for free.

Foursquare

Foursquare gamifies reviews. You can choose to add deals and promos to the app to encourage visitors to your business’s listing. Foursquare has several costs depending on what you want to do, but you can start for free.

Get More Reviews for Your Business with Podium

Getting reviews is the first step to knowing what your customer base thinks about your products and services. With Podium’s AI-powered review platform, you can double your monthly reviews in under 60 days.

With instant AI-powered replies, automation, and textable review insights, it has never been easier to get the reviews you need. Watch a demo and see how Podium makes a difference.