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About CDK Global

CDK Global automates and integrates all parts of the dealership and buying process, including the acquisition, sale, financing, insuring, parts supply, repair, and maintenance of vehicles. Podium’s integration with CDK Global enables dealerships to: 

  • Get more leads and improve their online reputation by automatically collecting more reviews 
  • Improve customer experience by automatically sending feedback requests
  • Improve appointment hold rates by automatically sending appointment reminders and confirmation requests

Compatibility CDK Direct/Global/Drive 

Setup Process 

1. Dealer requests CDK feeds by creating eStore order 

2. Podium works with CDK to establish data feed(s) 

3. Podium integration team will configure workflows 

*Access to Podium location is required