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About Cliniko

Podium and Cliniko makes it easy to centralise your contacts across systems and keep them in sync. You can also send automated review invitations and custom messages for various booking status updates.

KEY BENEFITS

  • Keep your customers updated by automatically sending updates based on booking status.
  • Improve your online rating by requesting reviews for bookings.
  • Save time managing your contacts by seamlessly importing and syncing your contacts into Podium. No more copy and pasting between systems!

NOTE

Only individual bookings will sync into Podium with this current version.

Cliniko and Podium

Compatibility

Your Cliniko account must have API access

Setup Process

BEFORE YOU BEGIN

  1. Log in to Cliniko.
  2. Navigate to My info in the profile menu on the bottom left.
  3. Enable “Allow yourself to create and use API keys”, then click on Manage API Keys.
  4. Click Add an API Key and Input a name (e.g: Podium).
  5. Create API Key and copy your new API key.

Use cases

  • Unlock more value

    Notify customer when an appointment has been booked

  • Unlock more value

    Notify customer when an appointment has been missed

  • Request a review

    Request a review after an appointment is completed

  • Unlock more value

    Send a reminder for an upcoming appointment