DispatchTrack

Deliver on time, every time with our last-mile delivery solution

With DispatchTrack's smart, transparent, and modern delivery management solution, businesses can now provide their customers a delightful experience with every delivery. DispatchTrack's flexible and scalable SaaS platform supports a wide range of B2B and B2C delivery models and industry verticals including furniture and appliance, third-party distribution, building supplies, food and beverage, retail and consumer goods, and field services.

With DispatchTrack and Podium, you can:

• Communicate throughout the journey: Last-mile delivery is an extended and complicated process. It requires the customer to be aware of the pending delivery, the business to be transparent with their information and for everybody on the page. Enable a connected delivery journey with DispatchTrack and Podium together.
• Enhance your online reputation: Improve your online reputation and get more leads by automatically sending delivery updates, feedback questions, review invitations, and other interactive and personalized communication from the point of purchase to the last-mile delivery, and all of the reschedules in between. DispatchTrack works with Podium to capture customer sentiment at the right phase of the delivery journey.
• Improve customer experience: Assess your CX performance with pinpoint accuracy and continuously improve your customer-facing operations over time with DispatchTrack and Podium working together to generate key insights into your customer engagement.

Compatibility 

All versions

Pricing

Podium: Included with an active Podium subscription

DispatchTrack: Included with an active DispatchTrack subscription 

Setup Process 

Our integrations team will walk customers through instructions on setting up integration.  

*Access to Podium location is required