Retail Express

KEY BENEFITS

• Enhance your online reputation – Automatically send scheduled review invitations, making it easier than ever to gather positive feedback.
• Effortless contact management – Seamlessly sync your customer contacts and order data into Podium, keeping everything organised and up to date.
• Keep customers informed – Send real-time updates on order events, ensuring your customers stay in the loop, every step of the way.

Setup Process

BEFORE YOU BEGIN

1. Log in to Retail Express.
2. Navigate to Settings > Integrations > API Management.
3. Enter the required information under ‘Create API Keys’ then click Generate Keys.
4. Note the Primary Key you just created; you’ll need to enter this later.

STEPS

1. Click Connect.
2. Select the Podium location you’d like to connect to Retail Express.
3. Allow Retail Express to access the appropriate Podium data.
4. Allow Podium to access the appropriate Retail Express data.
5. Select the Retail Express outlet(s) you wish to connect to this Podium location.
6. Add your Retail Express subdomain.
7. Click Finish.