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Integrations, Available in Australia

About Retail Express

Podium can enhance your team’s efficiency by automatically sending review invitations when a processed order is paid and fulfilled. You can also automatically sync customer contacts from Retail Express into Podium.

KEY BENEFITS

  • Improve your online reputation by automatically sending review invitations when orders are processed.
  • Save time managing your contacts by seamlessly importing your contacts into Podium. No more copy and pasting between systems!

Retail Express and Podium

Compatibility

Your Retail Express account must have API access

Setup Process

BEFORE YOU BEGIN

  1. Log in to Retail Express.
  2. Navigate to Settings > Integrations > API Management.
  3. Enter the required information under ‘Create API Keys’ then click Generate Keys.
  4. Note the Primary Key you just created; you’ll need to enter this later.

STEPS

  1. Click Connect.
  2. Select the Podium location you’d like to connect to Retail Express.
  3. Allow Retail Express to access the appropriate Podium data.
  4. Allow Podium to access the appropriate Retail Express data.
  5. Select your Country.
  6. Select the Retail Express outlet(s) you wish to connect to this Podium location.
  7. Click Finish.

Use cases

  • Request a review

    Request a review when an order is marked as Awaiting Payment in Retail Express

  • Request a review

    Request a review after an order is paid in Retail Express

  • Request a review

    Request a review after an order is fulfilled in Retail Express