Tracker via Sikka

Podium enhances your team’s efficiency by requesting reviews after an appointment is completed, sending appointment scheduled notifications to patients, and reminders messages for upcoming appointments.

KEY BENEFITS

• Minimize missed appointments by automatically sending appointment reminders.
• Prevent misunderstandings and provide better customer service by sending a verification text after a customer schedules an appointment.
• Improve your online rating and get feedback on your business by requesting reviews after appointments.
• Save time managing your contacts by seamlessly importing your contacts into Podium. No more copy and pasting between systems!
• Improve customer satisfaction by thanking patients after receiving payments from them.

Compatibility

v10.4-v11.28

Setup Process

STEPS

1. Click Connect.
2. Select the Podium location you’d like to connect to Tracker.
3. Download the Sikka Platform Utility and follow the install prompts.
4. Allow Tracker to access the appropriate Podium data.
5. Allow Podium to access the appropriate Tracker data.
6. Select the corresponding Tracker location you wish to connect.
7. Allow Podium to access contact sync and import.
8. Click Finish.
9. Select the automations to use with your Tracker integration.
10. Click Activate.