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Categories
Automotive, Healthcare & Dental, Retail & Hospitality, Home Services, Financial & Professional Services
Collections
Integrations, Available in Australia

About Zendesk

Import your Zendesk contacts into Podium, making it easy to send automated review invitations.

  • Improve your online rating by requesting reviews for solved tickets.
  • Save time managing your contacts by seamlessly importing your contacts into Podium. No more copy and pasting between systems!

Zendesk and Podium

Compatibility

Your Zendesk account must have API Access.

Setup Process

  1. Click Connect.
  2. Select the Podium location you’d like to connect to Zendesk.
  3. Allow Zendesk to access the appropriate Podium data.
  4. Allow Podium to access the appropriate Zendesk data. (Log in to Zendesk if necessary.)
  5. Allow Podium to access contact sync and import.
  6. Click Finish.
  7. Select the automations to use with your Zendesk integration.
  8. Click Activate.

Use cases

  • Request a review

    Request a review after a ticket is solved in Zendesk