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About Zenoti

Podium enhances your team’s efficiency by monitoring appointments to send notifications and reminders. You can also request reviews for completed appointments and sync certain information between Podium and Zenoti. Zenoti customer will require a subscription to Zenoti’s API Package to use this integration.

  • Minimize missed appointments by automatically sending appointment reminders.
  • Improve your online rating and get feedback on your business by requesting reviews after appointments.
  • Save time managing your contacts by seamlessly importing your contacts into Podium. No more copy and pasting between systems!
  • Centralize all your customer conversations by automatically syncing Podium messages and Phone calls into Zenoti.
  • Improve all communications with context by syncing contact fields from Zenoti

Zenoti and Podium

Compatibility

All versions that have an API Package subscription

Setup Process

BEFORE YOU BEGIN

  1. Ensure you have an active Zenoti API Subscription

STEPS

  1. Click Connect.
  2. Select the Podium location you’d like to connect to Zenoti.
  3. Allow Zenoti to access the appropriate Podium data.
  4. Allow Podium to access the appropriate Zenoti data.
  5. Select the Zenoti center you wish to connect to this Podium location.
  6. Enable conversation write back if desired.
  7. Click Finish.

Use cases

  • Unlock more value

    Send a reminder one day before an upcoming appointment

  • Unlock more value

    Notify customer when an appointment has been missed

  • Request a review

    Request a review after an appointment is completed

  • Unlock more value

    Send call events to the Zenoti Guest profile

  • Unlock more value

    Send voicemail events to the Zenoti Guest profile