WEBSITE CHAT
Make your website textable.
Generate up to 11x more leads—respond instantly and continue conversations over text with our AI Employee.
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Instantly capture website leads.
Provide personalized and engaging responses instantly with our AI Employee, turning every inquiry into an opportunity.
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Connect the way customers prefer.
Easily transition conversations to text, allowing customers to engage through their preferred method of communication for a better customer experience.
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Convert more leads.
Capture lead information before the chat begins. Access full visibility into click-path history to further tailor responses, ensuring a more personalized and impactful experience.
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Unified inbox.
Easily manage your webchat leads as well as all customer interactions from multiple platforms in one easy-to-use inbox.
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AI Employee
Make your website a lead generator.
Website Text Widget
Let customers start conversations on your website and our AI will keep the conversation going over text.
Branded Chat Widget
Customize your widget with your brand’s colors and messaging to align with your business for a trustworthy customer experience.
Website Click-Path History
Track user engagement and click behavior on your business website for a better understanding of your customers.
Automatic AI Replies
Use AI to instantly respond to messages in a natural and conversational tone.
Capture Customer Info
Collect essential lead information before the conversation begins, so your team can close deals faster.
Shared Team Inbox
Team access to all messages for better visibility and improved collaboration.
CUSTOMER STORIES
"We’re getting more conversions because it’s easier to guide people online when they have questions, as opposed to just letting them click off the website."
CUSTOMER STORIES
“Podium has helped us learn better ways to communicate with customers in the way they want to be communicated with… ”
CUSTOMER STORIES
"Podium opened up new opportunities for us to communicate with our customers."
Free resources about Website Chat
Webchat
August 19, 2024
What is Live Chat, How Does It Work, and Why is It Important?
Discover the power of live chat: Learn how real-time chat software boosts sales, improves customer support, and empowers your team.
Webchat
April 2, 2024
Live Chat For Business: All You Need To Know + Expert Tools
Want to set up a live chat on your business’ website but don’t know where to start? Check out our complete guide to live chats for businesses.
Webchat
May 4, 2023
How to Choose and Add a Live Chat Tool to Your Website
Live chat is no longer a customer preference. It’s an expectation. Luckily, adding Podium’s Webchat to your website is not only free with Podium Starter, but super easy. And it takes less time than responding to an email.
Get started today.
Grow and scale your business with an all-in-one lead and reputation management platform.