10 Best CRMs for Plastic Surgery

As a plastic surgery clinic, nurturing your relations with patients is vital. Having a suitable Customer Relationship Management (CRM) tool can make this feasible and accessible. If you are looking for the best CRM tools for your local plastic surgery practice, this listicle is your guide. We have rounded up the top 10 CRM tools that can help you stay organized, foster meaningful client connections, and improve your overall business management.

1. Salesforce

Salesforce is a popular CRM tool that meets the diverse needs of various businesses, including those in the plastic surgery field. Its robust features such as contact and lead management, sales forecasting, and work process automation are just a few of the standout features. It is particularly handy as it helps manage patient records easily and securely, improving interaction and patient satisfaction.

Our recommendation for Salesforce stems from its customizable platform that allows users to create a CRM solution unique to their business needs. It can bring a notable improvement in the way you organize your patient information and follow up on leads.

2. Podium Webchat

Podium Webchat goes beyond being a traditional CRM tool. Its unique selling point is its powerful chat feature that enhances client engagement. Webchat enables you to answer client queries in real-time and swiftly schedule consultations.

Switching to Webchat can offer an enhanced initial connection with potential patients and turn your website’s visitors into prospective patients. Its integrated messaging system ensures organized record keeping for effective future communications.

3. Zoho

Zoho’s CRM is another top solution that comes with multifaceted features like sales force automation and customer segmentation. Its analytics module enables you to make data-backed decisions for your plastic surgery business.

We recommend Zoho for its AI-powered sales assistant, premium customer support services, and affordability. The sales assistant can provide customized solutions and help you manage your clients more efficiently.

4. AMBOSS

The AMBOSS tool is specifically designed for medical businesses. AMBOSS allows for detailed patient examinations, record-keeping, and analysis of patient data to provide patient-specific treatment plans.

We recommend AMBOSS for its in-depth examination feature, which can help your plastic surgery business keep track of patient treatment and streamline diagnostic procedures.

5. Hubspot

Hubspot’s CRM is lauded for its easy-to-use interface and robust set of features, all for free. As Hubspot provides a full platform of marketing, sales, customer service, and CRM software, it caters to all business needs and helps align various teams under one system.

We endorse Hubspot due to its excellent training resources and support services to help make the learning curve smoother. It’s an excellent choice for small to mid-sized plastic surgery clinics looking for a comprehensive solution.

6. Pipedrive

Pipedrive is a CRM platform built from a salesperson’s point of view. It can drive your plastic surgery business forward with its advanced automation, customization, and integration capabilities.

Pipedrive is highly recommended for its user-friendly interface and its ability to manage marketing and service processes in addition to sales, helping you maintain a cohesive business approach.

7. ActiveCampaign

ActiveCampaign is a CRM tool well adapted to the needs of plastic surgery clinics. With features to automate your marketing, sales, and business functions, it supports internal processes effectively.

Opt for ActiveCampaign for intelligent automation and machine learning capabilities. It’s an ideal fit for businesses seeking to target their marketing efforts based on behavioral data.

8. Freshsales

Freshsales provides AI-based lead scoring, built-in phone, email, activity capture, and more. In plastic surgery practices where personalized client service matters most, such holistic tools serve well.

Freshsales deserves special mention for its detailed analytics, direct integrations, and intuitive interface that can help your business streamline its workflow and improve lead conversions.

9. Copper

Copper was designed to integrate with Google Apps, making it a perfect tool for businesses that rely heavily on the Google Suite. It offers features like sales reporting, a visual sales pipeline, and even automation.

We recommend Copper if your plastic surgery practice is in the market for a tool that can seamlessly integrate into your existing Google-powered workflow. This CRM works right from your inbox, eliminating the requirement to navigate between various tools.

10. Podium Inbox

Podium Inbox is more than a CRM tool — it brings all your interactions into one place, making all your conversations easily accessible. This simple tool organizes and prioritizes your messages whether they come via text, Facebook, or another channel.

Opt for Podium Inbox for a better way to communicate with your patients, improving response times and increasing satisfaction. By bringing all your conversations into one place, Podium can revolutionize the way your plastic surgery clinic manages patient communication.

Get Started

These are the top 10 CRM tools that we believe can make a real difference in your clinic. Each tool has its unique strengths, and the best for you depends on your particular needs and what you wish to achieve. Remember that a tool is only as good as how well you use it.

At Podium, we strive to provide a platform that bridges the gaps in business-client communication. Our services are designed to help your business grow and evolve with the modern digital age. If you’re looking to enhance your online presence and build better connections with your customers, Podium is the solution you need.