10 Best Software Tools for Hospitality Businesses

Running a local business in the hospitality industry can certainly be challenging. But with the right tools at your disposal, you can transform this challenging landscape into a land of opportunities. Here are our top 10 recommended software tools that can optimize your operations in the hospitality sector. For more solutions, visit Podium.

1. Cloudbeds

Cloudbeds is software that functions as a property management system (PMS), channel manager, and booking engine. Its main goal is to make managing online distribution simple and straightforward for local hospitality businesses.

We love Cloudbeds for its ease of use and ability to simplify the management of every aspect of your hospitality business. It’s equally valuable for millennials and tech-savvy folks alike.

2. Podium Reviews

Podium Reviews is an exceptional tool for gathering, managing, and responding to online reviews across multiple platforms. It allows local businesses in the hospitality industry to monitor and enhance their online reputation all from one place.

Podium Reviews gives you the capability of interacting with customers in a speedy manner. Real-time review notifications allow you to reply immediately, solving small issues before they become big problems, which is crucial in maintaining a high-level customer experience.

3. TouchBistro

TouchBistro is a robust POS solution specially designed for restaurants, bars, and other dining establishments. It helps manage tableside orders, staff, inventory, and customer insights.

Considering the unique demands of food and beverage establishments, we appreciate the industry-specific features TouchBistro offers which can help streamline your operations and enhance the overall customer dining experience.

4. Social Tables

Social Tables is a must-have for hospitality businesses hosting events. This tool helps teams collaborate on event planning, layout, guest lists, and seating arrangements in an organized manner.

We recommend Social Tables for its impressive ability to streamline event planning, fostering collaboration and making seamless event execution possible.

5. Clock PMS+

Clock PMS+ is another cloud-based platform offering various solutions for hospitality businesses such as online distribution, guest engagement, and operation management.

What stands out about Clock PMS+ is its flexibility, robust set of features, and simplicity of use, making it a favorite among many hospitality businesses.

6. RoomChecking

RoomChecking optimizes housekeeping, maintenance, and front desk operations for hotels, resulting in improved communication and faster turnovers.

RoomChecking is great for its ability to swiftly and effectively streamline day-to-day operations, increasing productivity and enhancing guest satisfaction.

7. eZee Absolute

eZee Absolute is a complete cloud hotel PMS system that streamlines every aspect of your hospitality business from reservation and housekeeping to marketing and revenue management.

With eZee Absolute, businesses can easily manage multiple tasks on one platform, increasing overall productivity and efficiency.

8. Get Found Local

Get Found Local helps businesses overcome the difficulties of managing their online presence. It focuses on local SEO, ensuring that your customers can find you easily.

We love Get Found Local for its focus on helping local businesses improve online visibility and attract customer traffic—indispensable features in today’s digital era.

9. Sage

Sage is a one-stop solution for managing the finances of your hospitality business. It supports payroll, HR, payments, and much more. Sage stands out as a financial tool that eases a lot of pain points for businesses in controlling finances effectively.

10. Podium Webchat

Podium Webchat connects your business with website visitors in a simple and seamless manner. It turns online interactions into text conversations that you can manage from anywhere.

Businesses swear by Webchat for its feature-rich platform that opens an always-on communication channel with your customers, ensuring they always stay connected and engaged.

Bring it Full Circle

Employing the right tools is critical to thriving in the hospitality industry. This list we’ve compiled offers a mix of industry-leading solutions that can help in diverse areas from customer engagement and reviews management to event planning and financial control. But remember, the ultimate tool to seamlessly connect these different areas of your business is Podium. It can steer your local business in the right direction to manage and enhance your online presence, ensuring your customers feel valued and that you stay on top of your game in the competitive landscape of hospitality.