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10 Best Software Tools for Towing Businesses

Alex WalzSenior Software Engineer

Explore powerful solutions like Podium Reviews and Webchat to boost your towing business operations and reputation management.
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Need new software tools for your towing business? We’re here to help. Read on for our favorite software tools and local tips to optimize your business operations and improve customer engagement.

1. Towbook

Towbook is a trusted name in the towing industry, offering cloud-based towing management software targeted exclusively at this sector. The software’s features range from dispatching to private property impounds.

We recommend Towbook for its comprehensive towing specific-features which can handle everything from dispatch tracking to invoicing and more.

2. Podium Reviews

Podium Reviews helps local towing businesses see and respond to reviews across a multitude of platforms from a single dashboard. It also automates review invitations to improve online rankings and visibility.

We highly recommend Podium Reviews for your towing business. It’s a powerful tool that can help you with reputation management. This tool enables you to not only generate and manage reviews but also to interact directly with your customers and improve your service based on their feedback.

3. OnTow

OnTow is another tool designed specifically for the towing industry. It provides feature-rich software for dispatching, GPS tracking, digital invoicing, and data reporting.

We recommend OnTow as an efficient towing management tool. It poses no geographical constraints and makes dispatching and tracking a seamless process.

4. Tracker Management Systems

Tracker Management Systems provides an all-in-one towing management software designed to efficiently run your towing business. Features include dispatch, lot control, and accounting.

Tracker Management Systems stands out for its comprehensive features. The tool streamlines towing operations while effectively reducing manual efforts and saving time.

5. Towxchange

Towxchange develops and markets a suite of internet-based products designed for the towing industry.

We recommend Towxchange for its targeted and interactive platform that enhances communication and efficiencies between towers, motor clubs, and other companies that service the towing industry.

6. Beacon Software

Beacon Software offers a complete towing management solution with features that provide assistance in dispatching, motor club billing, private property impounds, auctioning, and much more.

Opt for Beacon Software for its comprehensive features and versatility in managing various aspects of your towing business.

7. TOPS

Towing Operations Performance System (TOPS) fosters integrated and easy-to-use towing software. From dispatching to accounting, this software optimizes all facets of your towing business.

Our recommendation of TOPS reflects its diverse capabilities that make towing operations more streamlined and efficient.

8. Auto Data Direct

Auto Data Direct offers real-time access to critical motor vehicle, vessel, and driver license records. We advise incorporating Auto Data Direct into your towing business for optimal results. This tool provides real-time access to vital information which is essential in streamlining your operations.

9. WreckMaster

WreckMaster provides professional training and certification for those in the towing industry. We recommend WreckMaster for its exceptional training programs that are sure to lift the standards and practices of your towing business.

10. Podium Webchat

Podium’s Webchat lets you connect with your customers on their terms and engage with them whether your business is open or closed. Conversation history is saved, allowing you to respond at your convenience.

We recommend Webchat as it offers a streamlined communication process. It’s a surefire way to enhance your business by letting you directly connect and engage with potential customers on their terms. This will help you provide better service and grow your towing business.

Get Started

In an age of digital revolution, equipping your business with effective tools is more important than ever. Whether you’re looking for a tool to optimize your operations, manage online reviews, or improve communication with customers, there’s a solution. Leverage the tools from this list, particularly standout products from Podium, to elevate your services and enhance customer satisfaction in your towing business.

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