Local Business Management
The #1 State Farm agent in Alberta reveals how he got there.
The Challenge
The Solution
Ted knew collecting reviews was crucial to outranking competitors on Google, but admittedly his process was far from perfect. “We had instructions on a piece of paper for how to do a Google review, or we would email them.” Even though the process worked occasionally, it wasn’t anyone’s favorite part of the day. “It’s hard to keep on your team when you’re not getting the results.”
He wasn’t waiting for a solution to walk right into his office, then one day it did. “We bought a security system from a company here in the city. At the end of the service he asked if I would do a review for him on Google. He pulled out his phone and sent me a review invite. I was sold. I contacted Podium and pretty much signed up on the spot.”
The Result
Key Highlights
8X
Increase in Average Monthly Reviews
4%
Increase in Average Star Rating
361
Total Reviews