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Never miss a call again.

No more pulling the truck over. Your AI CSR answers the phone 24/7, takes great notes and gives great customer service.

0:000:00

AI CSR

Hey, you've reached Podium Heating and Air. My name is Erica. How can I help you?

Customer

Hey, Erica. I'm just calling because my AC, it's not working super well, and I'm wondering if you could come take a look at it.

AI CSR

Sorry to hear that your AC isn't working right. Can I get your name?

Customer

Yeah, it's Abby.

AI CSR

Thanks, Abby. Is this the best number to reach you at?

Customer

Yeah, this is probably the best one to reach me at, yeah.

AI CSR

Thanks, Abby. I appreciate that. Can I get the property address where you're having the issue with your AC?

Customer

Yeah, it's 1670 Digital Drive in Lehi, Utah.

AI CSR

The earliest available appointment time is Monday, March 31st at 1 o'clock p.m. What date and time would you like to schedule your appointment for? Give me one moment.

Customer

Yeah, 1 p.m. today would be great. I'll take that appointment.

AI CSR

I've got that all noted down, and we'll pass this information onto our team. A representative will reach out to confirm. Is there anything else I can help you with?

Customer

No, that's great. Thank you.

AI CSR

Thank you for calling Podium Heating and Cooling. Have a great day. Bye bye.

Customer

Bye bye.

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Grow with us

9,000+ home service businesses
trust Podium.

“I just lost my best sales guy and by adding [the AI CSR], I feel like I got an even better one.”

Jay Villegas

Frontier Air Conditioning

“3x’d converted leads (from 12% to 34%) after implement Podium AI.”

Reed Borton

Premier Heating

Median first response time has improved from 6.5 minutes to under 2 minutes.

Home Service companies using Podium

“We’ve had an exceptional experience with the AI CSR. I did not expect it to be this good! [AI CSR] has turned customers around for us. We had a customer come in super upset after hours and by the end of the conversation, the customer was thanking the AI and saying “I appreciate your help!”

Jeremy Altman, General Manager

Pride Air Conditioning & Appliance

HVAC

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Erica Estes

Southern Heating & Cooling

HVAC

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Reed Borton

Premier Air Colorado

Home Services

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Devron Larson

Power Plus Cleaning

HVAC

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Kellie Waldron

AllSeasons HVAC/R LLC

Services

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Jennifer Welch

Shire Marketing

AI with Podium

What Podium AI can do for you.

AI Employees use the platform to convert more leads, set more appointments and drive more sales.

Capture Every Lead.

Your AI Employee responds to emails, texts, website chats, and phone calls—all without any extra oversight.

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Convert more leads.

Podium AI responds to leads in <1 minute to boost your chance of a sale by >45%. Help your customers immediately, accurately, and 24/7.

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Drive repeat business.

Let AI put in the work to drive repeat sales. Our AI Employee proactively follows up with customers at the right time to guide them to a sale.

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Get found. Get chosen.

More reviews = more business. Our AI requests reviews after each sale and responds to customers on review sites, helping you rank high on Google.

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Podium Inbox

New Lead-Online Shop

Hi! Can I come test drive a few sedans on your lot this Friday?

Angela Cortez—New Email

Hello there, I need an estimate. Would someone be able to come and have a...

Rosie Sims—New Text Message

Hi! Can I come test drive a few sedans on your lot this Friday?

Avery Blaine—Facebook

I came in over the weekend and talked to someone about putting in an order for...

Chandra Ng—Webchat

Hi, I was having a look around your website and was unable to find your...

Lowell Simpson—New Lead

I'm reaching out because I am very interested in your service. Can...

Chris Taylor

New voicemail (0:32)

I need an estimate. Would someone be able to come and have a look tomorrow?

Hi, we can definitely provide you with an estimate. Does tomorrow at 2pm work for you?

Hey this is Jerry reaching back out because it is time for your routine check up. Does this Thursday at 1pm work?

Hey Jerry, yes, that time works.

Angela Cortez

Jerry was easy to work with and promptly provided an estimate and got me scheduled quickly. He was professional and efficient.

Podium AI Assistant • 2 mins ago

Thanks for the positive feedback! It was a pleasure working with you.

Never miss a call again.

9,000+ home service businessestrust Podium.

9,000+ home service businesses
trust Podium.