Your new AI CSR answers phones and books 30% more jobs.
AI CSR can handle incoming calls, quotes, schedules jobs, and follows up with every lead—combining trade know-how with unmatched reliability.
Now Available
Never miss a call again.
No more pulling the truck over. Your AI CSR answers the phone 24/7, takes great notes and gives great customer service.
Premier Heating and Air uses their AI Employee to book jobs so they never miss a lead.
Smart, Reliable, and Always Working for Your Business
The AI CSR Built to book more jobs.
With your AI Employee, every call is answered, even when you’re out on a job or on the phone with another customer.
Built on years of data and connected to your scheduling system, your AI CSR will set more service appointments from day one.
Stop wasting money on your expensive answering service. Your AI CSR answers every call with high-quality answers and a human-like tone.
#1 in AI Agents for Business Operations
In Results, Implementation, and Support.
4.6 out of 5 stars | ~2000 reviews on G2
The only AI tool you'll ever need.
 | Other AI services | Answering Services | |
|---|---|---|---|
Revenue increase | 30% | ~10% | ~20% |
Books appointments | Any system | Limited | Limited |
After hours lead capture | 24/7 | Limited | Limited |
Answers inventory and price questions | <2 minutes | Partial | Basic answers only |
AI-generated call summaries | Yes | No | No |
Social media and webchat responses | Included | No | Extra cost |
Personalized AI configurations | 40+ options | Not listed | No |
AI Salesperson
AI Employee helps you turn leads from any channel into more jobs, 24/7. Your goal-oriented AI CSR is configured to know your business and your customers.
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AI Scheduler
Your AI Employee will turn leads into new business any hour of the day by automatically collecting customer details, suggesting appointment times, and scheduling jobs.
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AI Marketer
Your AI CSR will drive repeat business by sending personalized, data-driven campaigns that target customers at the right time with the right context, while expertly following up with cold leads to boost effectiveness.
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AI Concierge
Your new AI Employee delivers exceptional conversational support that's available around the clock. AI CSR delivers accurate responses to common questions about your business, while giving you personalized control over its responses.
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AI Reputation Specialist
Show up ahead of the competition by having your AI Employee automatically respond to reviews with personalized and professional replies, while retaining full control over which reviews are addressed.
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Get Started Today
Book more jobs.
Your AI CSR awaits–get in touch to find a plan for you.
Frequently Asked Questions
What is Podium's AI Employee?
Podium’s AI Employee is an all-in-one conversational AI assistant. It handles tasks such as selling, scheduling, and communicating with customers around the clock.
Why is Podium's AI Employee the best on the market?
Podium's AI leverages patent-pending architecture that is unmatched by competitors and is armed with 10+ years of industry-specific conversation data. Your AI Employee is personalized to match your specific business and always guides users towards closing a deal. You'll have over 40 configurations available to control as well!
Who is Podium's AI Employee for?
Podium’s AI Employee is a valuable asset for businesses of any size and industry looking to increase their sales revenue and optimize their team’s productivity. If you seek to maximize sales opportunities and streamline operational efficiency, Podium’s AI Employee is the solution for you.
What does Podium's AI Employee do?
Podium’s AI Employee is designed to promptly engage with leads and guide them towards specific goals, such as scheduling sales or service appointments for a dealership. It ensures quick responses to inquiries and efficiently drives leads towards desired outcomes, enhancing the overall customer experience and boosting conversion rates.
What are the benefits of using an AI Employee?
Podium’s AI Employee offers several game-changing benefits to your business. First, it accelerates the process from lead inception to conversion, ensuring lightning-fast speed to lead and increased conversion rates. Second, it enhances customer service, providing unparalleled support and engagement for your clientele. Third, during peak periods of activity, it seamlessly ramps up your lead handling capacity, ensuring no opportunity slips through the cracks.
How do I customize Podium's AI Employee to my needs?
Podium’s AI Employee will be tailored to your needs, including connecting with your systems of record, setting up your services and product offerings, and handing off AI employee conversations to a human to handle more complex situations. You will also have access to a dedicated customer success manager to further customize your AI Employee specific to your needs.
How much does Podium's AI Employee cost?
Podium AI Employee is an add-on available for any base plan. Please contact us for more details on pricing.
What is the difference between an AI Chatbot and an AI Employee?
An AI Chatbot typically handles specific tasks like answering FAQs or providing basic support within defined parameters. On the other hand, an AI Employee, like Podium’s, is an outcome-driven conversational AI capable of performing various functions such as sales, scheduling, and customer communication autonomously. It operates more like a virtual team member, seamlessly integrating into workflows and taking on a broader range of responsibilities beyond simple chat interactions.