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PHONES
Never missing a call means happier clients and more bookings.
Elevate client communication, improve satisfaction, and streamline operations with Podium’s AI-powered VoIP phone system.
Book more services even after hours.
With Podium Phones, missed calls will automatically trigger a text, allowing our AI Patient Coordinator to continue the conversation and offer to schedule services—day or night—even when you’re closed.
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Reduce call volume and increase efficiency.
Podium Phones allows callers to switch to text with the press of a button, reducing call volume and freeing up your staff to focus on in-person clients and treatments. You’re able to deliver exceptional service in both places, ensuring repeat customers.
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Personalized client experiences with AI-powered transcripts and summaries.
Record and transcribe calls automatically with AI, so your team can track details about individual patients, ensuring they always feel taken care of.
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Centralized communication across channels.
Podium’s VoIP integrates voice calls with text messaging. All client interactions—calls, texts, and voicemails—are managed from a single platform, providing a seamless communication experience for both clients and staff.
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AI Employee
Never miss a lead with our AI Employee.
PHONE FEATURES
Attract, convert, and re-engage.
Al Call Summaries
Always have context of your customer interactions with automatic transcripts and bulleted summaries, so you can book more services.
Switch to Text
Automate a message for incoming callers that prompts them to switch to text instead, so you can schedule more appointments.
After-Hours Call Routing
Route calls that come in after your medspa is closed to specific extensions, numbers, or voicemail boxes.
Re-engage Missed Callers
When a call is missed, the caller will receive a text message re-engaging them, ensuring no leads go unattended and you book more services.
Customized Call Groups
Create a personalized phone system that matches your aesthetics center’s unique needs by customizing groups of phones to receive calls.
Custom Phone Menus
Customize phone menus and auto routing so callers can select an extension or phone, ensuring they get accurate information and feel confident booking your services.
Reporting & Analytics
Get live and ongoing reporting of all your incoming and outgoing business calls.
Call Transfers & Extensions
Transfer calls between team members with individual extension numbers for each user.
Softphones (App)
Call and text customers through your desktop or mobile device from your business number.
Connect the tools you already use.
CUSTOMER STORIES
"Before Podium Phones, we missed 20% of our sales calls... You're looking at $24,000 of revenue that we missed out on every week, but now we’re not missing out on anything."
Joshua Jones the Controller & Office Manager at Mountaineer Heating & Cooling uses Podium Phones to boost revenue.
20%
More sales with Podium phones
"With Podium Phones and the call transcription AI feature, I can go back and listen to calls to see what data and information I gave the customer, or exactly what their issue was, it’s so helpful to have the recordings."
Kellie Waldron the Owner of AllSeasons HVAC/R LLC uses Podium Phones to handle high call volumes while maintaining great customer service.
Get started today.
Grow and scale your aesthetics center with an all-in-one lead and reputation management platform.
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