An AI CSR that books more services.

AI CSR answers questions about services and fills technician calendars (even when you’re closed), so you can focus on the current job.

Watch a demo

Podium's AI Solution

What Podium AI can do for your home services business

Podium's AI CSR schedules appointments and answers questions about services, helping you turn more leads into real jobs.

Capture every lead.

Never let a lead fall through the cracks. Automatically consolidate every call, text, chat, email, and third-party app message into a single inbox.

Watch demo

Convert more leads.

People shop around. Responding in <1 minute boosts your chance of booking services by >45%. AI CSR responds immediately, accurately, and 24/7.

Watch demo

Drive repeat business.

Let the AI CSR put in the work to drive repeat sales. AI CSR follows up with customers proactively and guides them to book services.

Watch demo

Get found. Get chosen.

More reviews = more business. The AI CSR requests reviews after each sale and responds to customers on review sites, helping you rank high on Google.

Watch demo

Podium Inbox

New Lead-Online Shop

Hi! Can I come test drive a few sedans on your lot this Friday?

Angela Cortez—New Email

Hello there, I need an estimate. Would someone be able to come and have a...

Rosie Sims—New Text Message

Hi! Can I come test drive a few sedans on your lot this Friday?

Avery Blaine—Facebook

I came in over the weekend and talked to someone about putting in an order for...

Chandra Ng—Webchat

Hi, I was having a look around your website and was unable to find your...

Lowell Simpson—New Lead

I'm reaching out because I am very interested in your service. Can...

Chris Taylor

New voicemail (0:32)

My heating system isn't working—can someone come take a look?

Hi, we can help! Does Tuesday at 11am work for you?

Hi, this is Larry. It's time for your annual heating inspection to prepare for winter. Does next Tuesday morning work for you?

That's perfect, Larry. Thanks for the reminder.

Seraphina Caldwell

Larry was professional and quick to schedule my AC repair. The service was top-notch, and I'd highly recommend them.

Podium AI Assistant • 3 mins ago

We're so glad to hear this! Thank you for choosing us for your HVAC needs.

AI Employee

An AI CSR that books your next service, even when you're out on a job.

AI that closes the deal fast

Focused on customer satisfaction and driving sales, our AI triples your service set rate.

Learn more

AI that knows trades

Pre-trained like a team specialist, our AI answers complex questions about maintenance work, specific units and inventory.

Learn more

White glove onboarding

Tailored to your specific policies, prices and services, our AI is customized to your business and easy to set up by our experts.

Learn more

Grow with us

9,000+ home services businesses
trust Podium.

“I just lost my best sales guy and by adding [the AI CSR], I feel like I got an even better one.”

Jay Villegas

Frontier Air Conditioning

“3x’d converted leads (from 12% to 34%) after implementing Podium AI.”

Reed Borton, Owner/President

Premier Heating

Median first response time has improved from 6.5 minutes to under 2 minutes.

Home Service companies using Podium

“We've had an exceptional experience with the AI CSR. I did not expect it to be this good! [AI CSR] has turned customers around for us. We had a customer come in super upset after hours and by the end of the conversation, the customer was thanking the AI and saying "I appreciate your help!”

Jeremy Altman, General Manager

Pride Air Conditioning & Appliance