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INBOX

AI-powered communication software for Med Spas.

Easily view, manage, and respond to patient inquiries in one AI-powered inbox with instant replies.

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Collaboration made easy

Podium’s collaborative inbox keeps your team and AI Patient Coordinator seamlessly connected, ensuring more services get booked. Effortlessly mention teammates to ask for input, request help, or ensure smooth handoffs—so nothing gets missed.

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Quick, relevant communication

Save time and respond faster to your patients with Podium’s AI taking the lead using context from your business. Easily build templates for consistent replies, so you can drive more bookings. Less effort, more efficiency—that’s Podium.

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Don’t let clients fall through the cracks

Missed leads mean missed bookings. Podium centralizes all your customer interactions, so your team can stay focused without switching between systems. Plus, let Podium’s AI Patient Coordinator handle personalized follow-ups to re-engage leads when the conversation stalls—driving more potential clients and your revenue growing.

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Stay connected wherever you go

Stay on top of your client requests and questions, whether you’re at the office or on the go. Podium’s mobile app keeps you seamlessly connected to client conversations with smart notifications that prioritize what matters most. With a 4.8-star rating and over 26,900 reviews, you can count on Podium to deliver reliability on the go.

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Fill more appointments with our AI Patient Coordinator.

INBOX FEATURES

One place for all your leads.

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    Scheduled Messages

    Deliver messages when it's most convenient for your customers.

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    After Hours Responder

    Let AI handle conversations after your team logs off, so you never miss a message.

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    Intent Routing

    Automatically categorize conversations based on what is being talked about.

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    Mentions

    Tag coworkers on conversations to collaborate all within the Podium Inbox.

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    One Click Actions

    Send a review invite to clients and craft a thoughtful response, all in one click.

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    All-in-one Inbox

    Easily consolidate all of your leads and reviews into one shared team inbox.

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    Multi Channel Messaging

    See calls, texts, notes and more all in one conversation history.

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    Automatic AI Replies

    Instantly respond, using your business's context, in a natural and conversational tone.

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    Mobile App

    Take your business on the go and manage your reviews wherever you are.

CUSTOMER STORIES

“Half the communication is done after hours. A lot of people have busy schedules. They're at work during the day. They can't get away to take care of personal appointments. When they have some free time, they'll book appointments at 9, 10, or 11 pm at night, when, obviously, we're not here and they have questions. So [AI Employee’s] been helpful to answer the questions, but also been pretty helpful to chase the business and get the appointments booked."

Kyle Farr, Founder at Kyle Farr Aesthetics

“Before using Avery, we were getting a couple complaints a week from clients that we weren’t getting back to them fast enough. Since we’ve started using Avery, this has been remedied and we no longer have this issue. Our clients feel seen and heard and know they can get ahold of us very quickly. So, that’s been a huge win for us.”

Abigail Fraher, General Manager at Kate Somerville Skin Clinic

Connect the tools you already use

Use our AI Patient Coordinator to fill more appointments.

Works 24/7 and even on weekends. You'll never miss a lead with an AI Employee on your team.

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