INBOX
AI-powered communication software for auto dealerships.
View and respond to all customer interactions—chats, texts, calls, and emails—in one AI-powered inbox with instant replies.
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Collaboration made easy
Say goodbye to scattered messages and missed updates. Podium’s collaborative inbox keeps your sales team and AI BDC seamlessly connected. Effortlessly mention teammates to ask for input, request help, or ensure smooth handoffs—so nothing falls through the cracks and you can get more test drives scheduled.
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Quick, relevant communication
Streamline customer inquiries about inventory, book test drives, and save valuable time with Podium. Build templates for consistent replies, empower AI to respond to FAQs instantly or use one-click answers to keep conversations moving, whether a customer is trying to schedule a test drive or inquire about a vehicle. Less effort, more efficiency—so you can focus on what matters most.
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Don’t let customers fall through the cracks
Missed leads mean missed sales. Podium centralizes all your customer interactions, so your team can stay focused without switching between systems. Plus, Podium’s AI BDC will handle personalized follow-ups to re-engage leads after the conversation ends—revenue mining for your dealership to schedule follow up appointments and keep customers coming back.
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Stay connected wherever you go
Never miss a beat, no matter where you are. Podium’s mobile app keeps you seamlessly connected to customer conversations with smart notifications that prioritize what matters most. With a 4.8-star rating and over 26,900 reviews, you can count on Podium to deliver reliability on the go.
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AI Employee
Schedule more test drives with our AI BDC.
Scheduled Messages
Deliver messages when it's most convenient for your customers.
After Hours Responder
Let AI handle conversations after your sales team logs off, so you never miss a message.
Intent Routing
Automatically categorize conversations based on what is being talked about.
Mentions
Tag coworkers on conversations to collaborate all within the Podium Inbox.
One Click Actions
Send a review invite to customers and craft a thoughtful response, all in one click.
All-in-one Inbox
Easily consolidate all of your leads and reviews into one shared team inbox.
Multi Channel Messaging
See calls, texts, notes and more all in one conversation history.
Automatic AI Replies
Instantly respond, using your business's context, in a natural and conversational tone.
Mobile App
Take your business on the go and manage your reviews wherever you are.
CUSTOMER STORIES
“Podium’s AI employee was doing a better job than our five-year BDC person and our sales reps, so it has taken over the first response for our leads 24/7. If the AI Employee was a person, it would be our best salesperson.”
CUSTOMER STORIES
“We’ve loved Podium! It’s helped us clean up our text messaging as well as organize our social media communications all into one inbox. We’re collecting more Google reviews, receiving multiple inbound Web Chat messages a day from new customers, and I love how the Payments tool has helped us collect payments over text in an easy way that has significantly cut down on fraud.”
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Grow and scale your dealership with an all-in-one lead and reputation management platform.