November 2024

New Integration: Lead Syncing with Angi for HVAC & Plumbing Businesses

<h3><strong>What&#8217;s New?</strong></h3>
<p>Podium launched a new integration between <strong>Podium</strong> and <a href="https://www.angi.com/"><strong>Angi</strong></a> (formerly Angie&#8217;s List), allowing all of your incoming Angi leads to be automatically synced to and communicated with in Podium.</p>
<p>Connecting this integration is quick and easy via the <strong>Podium Marketplace</strong>. Once set up, you’ll start seeing your Angi leads populate directly to your <strong>Podium inbox</strong> in real-time. The integration supports two key lead sources from Angi:</p>
<ol>
<li><strong>Angi Leads</strong> – Direct leads from customers requesting your services.</li>
<li><strong>Angi Pro Ads</strong> – Leads generated through Angi’s advertising service.</li>
</ol>
<h3><strong>The Benefits of Lead Syncing with Angi</strong></h3>
<p>Make it easier for your team to quickly respond to all incoming service appointments by automatically creating and tracking Angi leads in Podium.</p>
<h4><strong>1. Faster Response Times</strong></h4>
<p>78% of customers will work with the first business that responds. With Angi leads coming directly into Podium, you can reach out to potential new customers fast!</p>
<h4><strong>2. AI-Powered Responses</strong></h4>
<p>For customers who have the <strong>AI CSR,</strong> when a new lead comes in from Angi, the AI will read the summary of the lead’s inquiry and automatically respond in under a minute. This keeps the customer engaged in your business and not looking anywhere else! This is especially helpful if the service request comes in after hours, AI will handle it and make sure to keep the customer engaged with your business!</p>
<p>Learn more about the AI CSR <a href="https://www.podium.com/product/ai-employee/">here</a>.</p>
<h4><strong>3. More Context for Better Conversations</strong></h4>
<p>Get more context on each lead — see when a lead was created and when it was last updated in the Angi system, all within the contact record in Podium.</p>
<h4><strong>4. Efficient Lead Management</strong></h4>
<p>Leads from Angi are automatically populated with helpful <strong>contact fields</strong>, giving you the option to filter, organize, and send targeted bulk messages. This makes managing your leads in Podium even easier!</p>
<p><strong>Get More Leads with Podium</strong></p>
<p>Pair this new Angi integration with Podium’s other lead collection tools, such as <a href="https://www.podium.com/product/webchat/">Webchat</a>, <a href="https://www.podium.com/product/phones/">Phone</a>, and <a href="https://www.podium.com/product/website-contact-forms/">Lead Forms</a>. Whether your leads come from Angi, your website, or your phone system, bring them all into your Podium Inbox, so all your leads are in one place.</p>
<p><strong>Let&#8217;s Get Started</strong></p>
<p>To start syncing your Angi leads into Podium, simply reach out to your Podium Customer Success Manager or Podium Support. We’ll walk you through the setup process and ensure you’re ready to get started.</p>
<p>Thank you for being a valued member of the Podium community. We’re excited to continue to help you book more jobs with the best tools available!</p>
